Culture is the key to an effective water quality management system
| Karen Pither As a drinking and recycled water auditor, I have been lucky enough to work with public and private water providers all along the eastern coast of the Australian mainland, from southern and western Victoria, metropolitan, coastal and western NSW and QLD, as far north as the Torres Strait and the Gulf of Carpentaria. Regardless of the utility size and resources, I have found that culture is the key factor when it comes to water quality risk management plan adequa