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28 Aug 2019

Improvement or continuous improvement is a key component (or requirement) of a management system/plan, for example, a drinking water quality management system, recycled water management system and an environment management system. The concept of continuous improvement...

30 Aug 2018

“You can have data without information, but you cannot have information without data.” – Daniel Keys Moran

We need data to check that our treatment processes are working as required (e.g. critical control points) and verify that we are providing safe quality water to ou...

29 Mar 2018

Review and audit – is there a difference?

Well, the review and audit of a risk management plan (e.g. DWQMP or DWMS) are two separate activities to be undertaken, each for its own purpose....

25 Oct 2017

No one looks forward to an audit. They are inevitable, but you can make sure you get additional value from the process, rather than just ticking a box for the regulator. It is not often you have the opportunity to take a critical look at how the risk management plan is...

4 Oct 2017

Tap water versus bottled water – seems to come up every now and then! Why do some people choose bottled water? The answer varies but ‘lack of trust in the quality of tap water’ does get thrown around.

The customers need to feel secure and confident that the quality of w...

15 Aug 2017

Tasleem Hasan, one of our senior consultants, has a technical paper published in the August 2017 edition of the AWA Current magazine - “Is the risk-based management plan going to work?

The paper discusses the ACE pillars needed for effective implementation of a risk ma...

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