Competency mapping for water industry operators
Water treatment operators are an engaged and passionate workforce, but are they being provided the necessary training that delivers the skills and competencies required to safety fulfil the role? The capability of water treatment operators to manage and maintain water infrastructure is essential to preventing water quality incidents. Hrudey and Hrudey (2014) reported that 78% of the errors that occurred were human related and a lack of training and competency provision reside